- I will accurately represent what my practice is capable
of in all marketing, advertising and promotional materials.
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- I will accurately represent my skills, recognizing my
limitations and only offering professional services that I
feel competent to provide.
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- I will inform prospective clients of any conditions that
I am aware of that could limit my effectiveness.
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- I will place each client’s best interest first and
foremost, making reasonably certain that I have the
necessary skills and resources to provide the support needed
before entering into a client relationship.
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- I will clearly communicate the terms and conditions of
any client relationship, identifying the responsibilities of
all parties, and documenting these provisions in a signed
agreement.
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- I will honor my contracts, agreements and commitments.
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- I will only make commitments that are within my power
and abilities to deliver.
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- I will maintain the highest level of professionalism,
and refrain from misrepresenting any authority entrusted to
me.
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- I will safeguard and protect all private and
confidential information entrusted to me or obtained in the
course of any working relationship.
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- I will not release any client information without prior
consent or unless given instruction or permission by client
to do so on his or her behalf.
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- I will serve as an effective professional representative
of my clients when asked to do so, and do everything within
my power to protect the interest of my clients at all times.
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VACOC Code of Professional Conduct and Ethics for Virtual
Assistants |